SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as described
Very good product. The sizes are quite satisfied. Strong enough, you can not worry that it will break. You need to avoid the strong pressure of the liquid when filling, otherwise the watering can form. The quality of the watering can in this store is higher than other cheaper offers. I recommend to buy.
Good product, such as described. Thanks!
ottimo
Little but ok
buen producto, gracias vendedor.
The store sent quickly, to N. Novgorod was three weeks away. I assumed the funnel would be better. Took for the car, the neck of the tank is low. Practice will show whether it will help or not. I think it might come from water pressure.
Very thin
All perfect, fast shipping and excellent quality/price
ok
Perfect! Thank you! Came quite quickly;)
очень забавная вещь. Пришла быстро.
Super fast delivery, just as described
Exactly as described. Good product. I ordered on Jan 25th and received it on Feb 27th, about 1 month to get to the UK. I recommend it.
Garna Lika, great, zgorodno Z OPIS. Zhnishmach diometer 11 cm. Shvidka delivery. Recommend.
As in the photo, good quality, folds easily.
Very high quality watering can, sent very quickly) thanks)
Very good thing
Tal y como aparece. La silicona es bastante blanda,pero muy bien.
Good product. As shown. Everything ok. Took 26 days to arrive
спасибо
Very satisfied with my purchase
Силиконовая. Как по мне очень жидковая . Как бы
Très bien
Good
Top
Like the description. Even though I haven't tried it yet in case it bends when filling water.
Good
Ok
erg slap ding.
Product complies with the description. Fast shipping recommend
ok
High quality thank you
Big Lake, it was the same but smaller. I recommend to buy.
I just expected, that it has some frame on the top because of manipulation. But it doesn't have. But against it it's nice
I arrive sooner than expected
Leechka is super. Thank you very much.
ok
All as in the description. Comfortable Crow.
I'm very satisfied, excellent for solve little problems and easy to use.
ok
Measurements are correct for the ordered large one. Ordered at January 27, received March 6 in NL, so little over 5 weeks, 4 days later than estimated period. I recommend this article
Dobry jakościowo jestem bardzo zadowolona , kolor taki jaki chciałam .
Everything is perfect! Very fast!
Like in the photo
Silicone is good. No smell, convenient
In Israel, the goods arrived quickly and fully corresponds to the description!
Received in 23 days. Just like the pictures. Recommended.
It arrived perfect, took 31 days to arrive. The product received corresponds exactly to the store's description. Serious seller and compliment. We'll buy him back.
Great item and good quality