SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got there pretty fast. Well packed
good packing and happy about the item
Quickly untested
Заказ пришёл быстро. Упакован идеально. Спасибо)) Все соответствует описанию. Продавца рекомендую.
Not that in the picture, well, for such a price of norms
סבבה cozy recommend you purchase 1
Class!
OK OK
I came to the national team parcel with other goods with accelerated delivery, so I did not hang out for a long time. Good grater, that's what I wanted. It seems like such should be used on dry, but in the shower very much even copes with nothing.
It's not bad.
Everything is clear, I recommend the product and the store.
What I expected
Recommend. Shipping fast. To Omsk 16 days!
Хорошая пилка
Good grater, effective, happy with my purchase. Complies with the description. Delivery in 3 weeks. I recommend the store as well as the product.
Рекомендую. Стильно и аккуратно.
It's okay. On time. Thank you very much!
Спасибо продавцу!Товар соответствует описанаю,качество оценю после использования!
хорошая
The thing is good. The handle is sweaty.
Good one. Thank you.
Nice file. Fast shipping. Thank you store.
The file on one side is metal, the second is sandpaper. Small and narrow, but well grinds the Heels
They're not how it puts in the picture
Everything is like in the description!
Good file but very too narrow
Very fast came
Well cleans on dry, does not clog
Thank you arrived fast וטוב
Tovar horoshii, V Ruke lezhit udobno. Chistit for Ura
New arrival super fast Perfect
Chic and high quality
Excellent saw, the quality is good .. The parcel came quickly, the store is clever...
Not a bad file. Supereffect I did not see, from pumice near left. Nevertheless-comfortable and qualitatively made.
All as in the description and very quickly.
Great file
Fast delivery, recommended store, thank you.
Came in time
Everything is fine. The store is well done. it came quickly and tracked.
Терка шла месяц.Качество отличное.Продавец надежный,рекомендую.
Cool foot file!
Delivery to Samara is less than two weeks. I bought it as a gift, so I did not open it. Thank you very much store! Success!
Norms
I leave the pictures of before and after
Понравилось
Excellent file for its price, in the hand lies comfortably, in the case has not yet been.
Beautiful object, beautiful finish. Very effective.
Very cool file!!! Thank you very much!!!!
On January 18, I issued an order, on February 12 the parcel was at the Post Office in Voronezh. Looks all the same as in the photos. Manufactured qualitatively. I haven't tried it yet.
Cool file is convenient