SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you!!! They did. Splashes perfectly, very small splashes.
Elegant fiction of technology, well, there are just no words, but if not for one thing, I ordered this miracle of technique for setting them up and they do not know what it's a shame but nothing main that works
The bottle is cool. It is convenient to take with you your favorite fragrance.
Very convenient bottle, for a handbag, the best option is always to have a favorite fragrance.
Come, works
OK.
Super practical
*************** For God so loved the world, that he gave his only begotten Son, that whosoever believed in him should not perish, but have everlasting life. ***************
The parcel went about 3 months, but everything works fine, the bottle came intact.
So good product frankly as in the photo but the problem is that it takes too much time to come but be patient you will be satisfied :)
Filled with perfume simply, does not leak. Long delivery. Looks nice.
Пришло все в упаковке. Сам атомайзер прекрасный, но в использовании пока что не пробовала) Пластик снаружи, а внутри колба стеклянная)
Ok
Всё бы нечего вот только колпачёк держишься не очень сильно , в сумке может сам слететь
думала будет немного больше. пришло в город курск за 11 дней. цвет красивый)
Delivery to Volgograd Region 2 weeks. I did not communicate with the store. Track tracked. The product corresponds to the description. It's easy to run. Spraying works. Ideal hiking/business trip option. I recommend to buy.
Fast delivery, the color is bright, very compact and convenient)
ok
Fast Delivery .... Quality price sustainable .... aconcelho.
Thank you very much for the fast delivery.
Thank you, everything is OK at first glance
Perfect, photo taken in its packaging, then filled with perfume, works very well
Very necessary thing! Delivery is very long, but it's worth it! I recommend
The goods did not reach, the store returned the money.
ok
Merci
Does not have the option of vacuums the perfume at the bottom
Very fast arrived.
As described
no llego el producto