SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for the fast delivery! Everything came whole well packed, most importantly everything works. with the store did not communicate
Works fine! It came quickly!
I have even check if it works charger
Very excellent and amazing
Muito bom!!
Top Arrived in 4 days
Charging well and make you satisfied!
Top received quickly, functional I love
Frankly, I'm disappointed: if the phone is charged, but the headphones do not charge; if the headphones are charged, the phone does not charge; the watch is constantly charged. Strange underwork... I would like to charge everything immediately. Of the pluses-fast traceable delivery.
Produto chegou certinho e funcionando
Excellent product.
Came quickly, like charges, not super high quality, but also will come out)
tudo correto e funciona muito bem
The charger came without electric charger wich is unique and the earphones plug dose not work
Product quality. Carries very fast. Satisfied with the same and fast delivery.
The product corresponds to the photo) everything works, satisfied with the order
ok
Charging to the second phone works
It works fine but it doesn't charge fast. Deliver the amperage at the 3 charging points.
Recommend
Does not charge the Watch 4 generations, although the store in the ad indicates that they are suitable for charging.
Frankly superb! Works very well to see in time
All Super
Product filling Rogue
Excellent! Charging in all points perfectly!
Bravo ! Tout est excellent : Rapidité de réception de la commande. Fonctionnement et ergonomie simple et efficace. Plié, il prend peu de place pour un voyage. Commande parfaite. Merci.
Absolument ravi de ma commande. Le chargeur fonctionne à la perfection pour mon iPhone 12 pro max, mon Apple Watch et mes AirPods Pro. Très belle finition et charge rapide. Merci
Plastic looks decent. Phone heats quite a bit charging, will see how it works the next few days.
It came quickly enough the truth was supposed to come to 09/03 and it came to me today. Now you just need to prove it.
excelent
Funciona muito bem, até o carregamento rápido tbem, tudo ok.
Very good
Very good product, good material quality and good fit to my XR and Apple Watch 4 40mm, good charging speed on both at the same time even when using the standard apple charger