SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Compact size, easy to use. My daughter is very happy!
merhabalar ürün arızalı geldi. sağ mercek bozuk.iç kısımda bir parça kırılmış ve görüntü almayı engelliyor. ürünün değiştirilmesini istiyorum.
so clear and sharp my friends didnt believe the price tag. well packaged quick delivery love it!
The store is well done, the quality of the goods corresponds to the price, I'm happy, thank you.
I came to the Leningrad region .. In 3 weeks, increases well, about the possibility of viewing 30 km I doubt, but there is nowhere to experience, the micro night vision is very micro-completely bright, but in principle, no one promised a full night for less than 1 thousand. In the dry end, the goods are worth the money spent on it. The store for 5 stars quickly, qualitatively.
Fast delivery and good package
Thank you for your fast shipping and good service , Highly recommended
perfect
Огонь бинокль ксчество хорошее рекомендую
I arrive perfect
Очень быстрая доставка в РБ
Its function performs. Checked within 1,5 km. The binoculars themselves are very small in size
all is well,thank you
The store is so nice!!!!
Reasonable price
Boa noite, Sr.: Sim já está em casa...!!!. Obrigado. Pablo de Brasil, Blumenau, S.C. -----------------------------------------------------------------------------------------------------------------------------------------------------
Great product. sturdy.
Super fast shipping!
Binoculars norms quality will go sorry that small
Recommended. Delivery was very fast!
Adjustment is smooth, pleasant. The box says "power: 8x". Probably an 8-fold increase. But the packing they can have one on all models. For such money, probably normal. The quality of the assembly is probably also not bad. But the image is a question. Focus only in the center. When you drive the eyes on the sides of the image, it is not focused, sometimes it even disappears (probably lies a look at the side of the lens).
Recommend
The first impression, binoculars are excellent for their money, I think children also like it. Let's see how it will be further in operation. Got there fast enough.
Very top quality
it's okay. Clear, but not a great deal of Magnification. Good price tho.
funcionan bien...según descrito
Binoculars came in the case. Visibility 500 m not 30000 m. In general, for its price is normal. I came quickly.
fast shipping! high quality item, can't wait to use it!