We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Заказ получила. Качественная упаковка. Товар отличного качества. Спасибо продавцу за оперативность. Рекомендую данный магазин.
The goods did not receive any refund
Fast reception, compliant product, nothing to report.
Прекрасные мешки,заказала еще.Товар пришел быстро за 10 дней до МО,объединили две посылки.
The store is very reliable.
Заказ пришел быстро , спасибо продавцу.
Everything is fine
1 week super fast
Fine hear :)
very good quality, nice color, good shop, very quick delivery, item as showed on the website, i recommend this shop
tienen buena pinta!las voy a probar en poco tiempo!!
Хорошие. Пришли быстро.
It's OK! Thank you!!!!
Such as description
Fast shipping
Good bags, came in less than a month.
The order came, did not consider about the accuracy can not say, the size is good.
Thank you
The size corresponds, took M, now I understand that it is not enough, it is necessary to take L! Seams like strong. Delivery to Belarus for 21 days.
Woreczki super, zamawiałam już kolejny raz. Zamówienie dotarło w dwa tygodnie.
Everything corresponds to the description. The store promptly sent the order. Good packages. Recommend.
Very fast and accurate product description
Packages without attachments. maybe did not finish the description. Very good ones.
Got to St. Petersburg quickly in the national team Package. decent envelopes.
Correspond to the description. My wife approved.
What I use to decorate
J'adore
Dostawa w 1,5 miesiąca.Woreczki bardzo dobre.
wow, really fast came to Norway
Very good pocket
Everything is perfect and smooth. Highly recommended
Already ordered, bags are good, thank you
Product complies with the description. Recommend
exactement ce qu'il me fallait, top
Recommend
All very well, they arrived quickly and are of good quality.
Товар прибыл раньше, чем ожидалось, хорошего качества, рекомендую продавца
good quality and fast delivery! thanks
Excellent bags
Good size missing test
Norms
Everything came, super, delivery fast) confirmation of the order took several days, but delivered before the rest of the messenger)))
they look ok.
As in the description
Nice well packed
I recommend the store! the parcel came very quickly
I am satisfied with the product
Everything matches
Good, tight bags, same as the store sell, but 2.5 times cheaper
Хорошие мешки! Спасибо продавцу!