SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.dollar-shop.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The products are as described. Everything came very well wrapped and presented. The quality is good. Just know that with the diameter so small of the hose, you will not be able to get an irrigation like the one in the photo attached in more than 4 units in line with the hose what brings, the amount of water can't reach others. So you should consider installing a more diameter hose or tube and from this connect the heads individually with 4/7mm hose. Otherwise very good product, thank you.
good store
REGULAR
Well packaged, the parts are ok
The quality is excellent! The store sent the parcel quickly.
Everything came very quickly. In appearance, not bad in the spring I will check if I do not forget then complement the review. I recommend it to everyone.
I arrive the full order only a week after the indicated. All the pieces are coming. The packaging could have been better, the small pieces bags are very thin and some were broken. Yet everything was protected with plastic bubbles and wrapped in a thick, safe bag. Now to install in my garden.
Ganxie to Seller! Fast delivery, perfect quality, good packing. It was the first lot of goods from this honest store. I also wait for some more items more to add the set. Yesterday ordered some other fittings too. Separate xiexie for some extra free things as a gift! I recommend the seller and items.
Looks good, see after time as will be tested.
Very long time delivery !
It's OK.
looks good.
All right
Very well complies with the description delivery on time
Received thanks
Delivery to St. Petersburg for a week, in the "pyaterochki"
Everything perfect
Excellent
Working as expected, was very good
Все ок. Посылка приехала за 11 дней, лот соответсвует по описанию и количеству, аккуратно упакован в двойную пупырку. Рекомендую.
Bon produit
Was fine packed
Packed well, paid 11.11, in the Rostov region came 19.12, in appearance everything corresponds to the description, check will spring
Corresponds to the description of quality good recommend
Is equal in site
Recieved package three days ago, yesterday opened it and verified content. Everyrhing is as describbed.
Products are good and fastest shipping I’ve ever had . Only took 3 days ! Thanx!
Fast shipping is come goodie
Super delivery friend thank you
super
It's about the item well packed at very short with all the equipment שמופיע in the picture I very satisfied ממךמליצה well you purchase the product.
It came quickly. I didn't.
Excellent quality
Looks good. Thick thumb
Shipping fast.
good
The goods are quality, the delivery is moderately fast, the store is adequate, this is my second order in this store, I expect more parcels from them. I recommend both the product and the seller. Ganxie to seller, highly appreciated.
It came in two weeks in N. Novgorod. The connectors are stretched well. The meter is not Meryl
arrived thanks
In my opinion, quick shots are weak, we'll see.
good
good quality
As announced
produto muito bom.
Good looking long no השתמשתי
Product excellent looks really good
Product conforms to the description
All OK
Thank you, everything came on time and well packed good quality product I recommend the store
Hello product well arrived good quality and Nickel embossing Thank you